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Faq

Frequently Asked Questions

MULTI-USE GUA SHA FACIAL TOOL

It’s a massaging tool that helps in lifting the face skin, define the cheek bones, and de-puffed cheeks.

It’s made from zinc alloy which can be refrigerated to give refreshing and cooling sensation to the skin.
It’s a massaging tool that crafted to fit face contouring. It stimulates facial muscles for better collagen production and absorption, increase blood flow and circulation, reduce inflammation.
Minimum 3 times a week twice a day for 5 minutes.
You can check the way through our educational video and steps written on the page related.
Can be used morning and at night. Either once or twice a day. Morning, it helps in reduce puffiness, while at night give u relaxation and better sleep.
Yes
You need first to clean the Gua Sha and then apply your skin care routine.
Every session should be minimum 5 minutes, there is no strict time limit, but it’s important to avoid over-scarping or applying to much pressure.
Can cause redness, bruising, mild soreness, or skin irritation if used aggressively. And there is risk of broken capillaries or infection if the tool wasn’t clean.
Yes, it’s used for all skin types but for sensitive skin you should adjust the pressure to avoid irritation if u have acne.
It is recommended to wait at least 2 weeks before reintroducing Gua Sha to your skin, since it takes up to 14 days to reach peak treatment effect, so, therefore, pausing a Gua Sha routine should follow golden rule as well from your doctor.
Wipe it with a soft towel before and after usage.
No, it doesn’t change the face shape, but it contours it. It relieves muscle tension and tight jaws, and makes cheekbones and jawline appear more defined.
People with eczema needs to consult a professional.
Gua Sha stimulates vital energy points around the face to release toxins, whilst reducing sagging skin or any discoloration. It also tones up the facial muscles and minimizes the appearance of pores and fine lines.
Our 15 ml Eye Serum bottle pumps are made to last up to 4 weeks. If used as per the recommended dosage
Our bottle pumps are made to last up to 4 weeks. If used as per the recommended dosage
It is made to last up to 1 month.

6 months

2 years.

Our products come in a set for you to use consistently in the morning and night, for best results.

Our current range of products is focused on group ages where collagen in skin starts to decline and first signs of aging alert which is usually late twenties. It may not be harmful for younger ages but better to consult a dermatologist if the ingredients used suit the age and skin.

Yes, it can be used for men and women.

Yes, our products are makeup friendly and have been tested by group of users for feedback.

No, you should not expect exfoliation from a product formulated with these ingredients. None of them are known exfoliants. Instead, they are primarily geared toward hydration, barrier repair, soothing, and antioxidant protection.

Rich set is more suitable for Oily-combination skin, while Ultra Rich set is more suitable for Dry-balanced skin.

The products can be used with acne prone skin because the combination of these ingredients provides hydration, repair, and soothing benefits without clogging pores.

Anti-inflammatory components and sebum-regulating agents like Niacinamide make it suitable for acne-prone skin.

A product with these ingredients generally offers soothing, hydrating, and barrier-repair benefits, which can be beneficial for eczema or rosacea. However, because some individuals may be sensitive so it’s important to conduct a patch test to eliminate the possibility of allergies in case of existing Rosacea and Eczema.

You can check our clinical results % under the sets as a trusted reference

Usually for skincare products, it takes up to 4 weeks to see the results, and it can be from the first 2 weeks where you can see your skin improving.

You can check the educational video for products application on each set page.

Before applying the serum and the cream, first you should wash your face with a gentle cleanser and dry the skin gently, then start the products application based on the steps.

Here’s a step-by-step summary for applying eye serum:

1. Cleanse: Start with a freshly cleansed face and pat the area dry.
2. Dispense: Use your ring finger to dispense a small, pea-sized amount of serum.
3. Apply: Gently dab the serum around the orbital bone, starting from the inner corner and moving outward—avoid the eyelid.
4. Absorb: Allow the serum to fully absorb before applying other products.

These products are generally well tolerated and have soothing effect on the skin so there are no absolute contraindications. the only point to consider is to do a patch test in case of preexisting sensitivity condition like Rosacea and eczema.

Yes, you can generally combine this product with other skincare items. Its formulation is designed to hydrate, soothe, and repair the skin barrier, making it versatile enough to be part of a layered routine.

Yes, you can switch between both ranges of the product specially if your skin is a combination type that tends to be dry in winter (use the ultra rich range) and tends to be more on the oily side in summer time (use the rich range) , all the ingredients in both ranges are non comedogenic and they help heal the skin barrier.

Using these products consistently for a while can help reduce hyperpigmentation because it contains Niacinamide PC which inhibits the pigment particles within the skin and also as an indirect result of soothing, hydrating and fixing the skin barrier.

Yes, the product’s soothing and hydrating formulation makes it ideal for use alongside laser hair removal treatments because of it’s soothing and hydrating properties and also more importantly working on fixing the skin barrier.
Yes, you can use this product on your skin after undergoing fillers, Botox or threads. Particularly because of the anti-inflammatory, barrier repair and nourishing properties of the product.
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