Terms of Service
This website is owned and operated by M/s 29 PLUS PERFUMES & COSMETICS TRADING LLC (referred to as “We,” “Our,” and “Us”) and operates under the brand name “29Plus” (the “Brand Name”). Our goal is to ensure a seamless experience for you while using our website and the services available on www.29plus.com (the “Website”).
1. For the purposes of these terms of use (“Terms of Use”), the terms “we,” “Company,” “our,” and “us” refer to the Website where contextually appropriate.
2. “You,” “Your,” “Yourself,” and “Users” refer to individuals and entities who use this Website and are authorized to enter into binding agreements under UAE law.
3. “Third Party” refers to any website, platform, or person other than the users and the operator of this Website.
General Terms and Conditions
1. The section headings within these Terms of Use are solely for organizational purposes and are not intended to affect the interpretation of any provisions. The headings should not be considered as having any legal or contractual impact on your use of the Website.
2. Your access and use of this Website are subject to these Terms of Use, as well as our Privacy Policy, which may be posted on the Website, along with any modifications or updates we may make at our sole discretion. By continuing to use this Website, you agree to comply with and be bound by the Terms of Use and Privacy Policy.
3. You acknowledge that these Terms of Use and the Privacy Policy are interconnected and that the expiration or termination of one will result in the termination of the other.
4. You agree that these Terms of Use and the Privacy Policy constitute a legally binding agreement between us. You are subject to the rules, guidelines, policies, and terms governing your use of the Website, which are incorporated into these Terms of Use as integral parts. You acknowledge that no signature or additional action is required to make these Terms of Use and the Privacy Policy binding on you, as your use of the Website signifies your complete agreement.
5. We reserve the exclusive right to amend or modify these Terms of Use without prior notice. Such amendments are effective immediately. If you disagree with the changes, you must discontinue use of the Website immediately. Continued use of the Website will signify your acceptance of the amended terms.
6. By making a purchase or engaging in any transaction on this website, you acknowledge and agree that such transactions are conducted electronically, and you consent to the use of electronic records and signatures in accordance with UAE’s E-commerce laws. All transactions conducted through the website are legally binding and enforceable under UAE law.
Registration
Registration on our website is mandatory. Completion of registration occurs only after the user has been confirmed via email or mobile phone. Users are permitted to link their accounts to social media platforms such as Facebook, Instagram, YouTube, and Twitter. We value your privacy and are committed to protecting your personal data. All personal information collected through the website will be handled in compliance with applicable data protection laws, including the UAE Data Protection Law 2021. By using our website, you consent to the collection and use of your personal data as outlined in our Privacy Policy. You have the right to access, rectify, or request the deletion of your personal data in accordance with applicable laws.
Terms of Admission
Payment Gateway
All payments for purchases on the Website require you to process transactions through a third-party payment gateway with which we may have an agreement. The payment gateway may collect information from you to facilitate payment processing and may impose applicable fees. Available payment methods include debit cards, credit cards, net banking, UPI, and various wallet options. All payment-related matters are governed by the terms and conditions of the relevant payment gateway.
Our website may contain links to third-party websites, services, or resources. We do not control, endorse, or assume responsibility for any third-party content, products or services. You agree that we are not responsible for the availability, accuracy, or legality of any external sites linked from our platform, and you access these links at your own risk.
Content
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music, and artwork (collectively referred to as “Content”) are created, provided, or based on information supplied by users or third parties. We do not control, and make no warranties regarding, the quality, accuracy, integrity, or authenticity of any such Content or other information on the Website.
All content displayed on the Website is subject to copyright protection and may not be reused by you or any third party without prior written consent from us and the copyright owner.
You are solely responsible for the integrity, authenticity, quality, and legitimacy of the Content provided on the Website. While you may provide feedback and comments through the Website, we accept no liability for any feedback or comments from other users or regarding any Content on the Website. Furthermore, the Website reserves the right to suspend a user’s account indefinitely, at its discretion, or terminate the account of any user who creates, shares, or submits Content that is deemed untrue, incorrect, misleading, offensive, or vulgar. You will be solely responsible for compensating any financial or legal losses incurred because of creating, sharing, or submitting any Content that is considered untrue, inaccurate, or misleading.
Any advertising or promotional material placed on our website by third parties must comply with our content guidelines and receive prior approval from us. We reserve the right to reject or remove any advertising or promotional content that we deem inappropriate, offensive, or inconsistent with our brand values.
You are granted a personal, non-exclusive, non-transferable, revocable, and limited right to access the Content on the Website. You may not copy, adapt, or modify any Content without our written permission.
Liability
You agree to indemnify, defend, and hold harmless us and our respective directors, officers, employees, and agents (collectively referred to as the “Parties”) from any and all losses, liabilities, claims, damages, demands, costs, and expenses (including attorneys’ fees) asserted against or incurred by us arising from any breach or non-performance of any representation, warranty, covenant, or agreement made under these Terms of Use. You further agree to indemnify us against any third-party claims arising from or in connection with:
Your use of the Website,
- Your violation of these Terms of Use,
- Your violation of any third-party rights,
- Your allegedly inappropriate conduct under these Terms of Use,
- Your conduct in relation to the Website.
You agree to indemnify us at your own expense and agree not to settle any claims without our consent.
To the maximum extent permitted by applicable law 29 PLUS PERFUMES & COSMATICS TRADING LLC, its officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, goodwill, or data, arising out of or in connection with the use or inability to use the website or any of the products or services provided herein, even if the company has been advised of the possibility of such damages. The total liability of the company for any claims arising under these Terms of Service shall be limited to the amount paid by the user for the specific product or service giving rise to the claim.
Limitation of Liability
a. If the Website is inoperable or unresponsive due to connectivity failures, such as slow connectivity, no connectivity, or server downtime.
b. If you enter incorrect information or data, or if data is deleted.
c. If there is an unreasonable delay or inability to communicate via email.
d. If there are any shortcomings or defects in the services we provide.
e. If there is a failure in the operation of any other service provided by us.
2. The Website will not be liable for any errors or omissions, or for any damages to you, your property, or any third party arising from the use or misuse of the Website or any service accessed through it. The service and any content or materials displayed are provided without warranties, conditions, or representations as to their accuracy, suitability, completeness, or reliability. We will not be liable to you for the unavailability or failure of the Website.
3. You shall comply with all applicable UAE laws concerning your activities and all policies incorporated by reference in these Terms of Use.
4. The Website expressly disclaims any liability for any loss or damage that was not reasonably foreseeable and that you incur in connection with the Website, including lost profits and for any loss or damage resulting from any breach of these Terms of Use.
5. To the fullest extent permitted by law, we will not be liable to you or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to discontinue your use of the Website.
1. These Terms of Use constitute a valid and binding contract between us and will remain in effect for as long as you access and use the Website./p<>
2. You may terminate your use of the Website at any time.
3. We reserve the right to terminate these Terms of Use and close your account at any time without notice and/or suspend or terminate your access to the Website for any reason if discrepancies or legal issues arise.
4. Such suspension or termination does not limit our right to take other actions against you as deemed appropriate.
5. We may also discontinue the services and the Website without prior notice.
Termination
1. We reserve the right, at our sole discretion, to unilaterally terminate your access to the Website or any portion thereof at any time, without notice or cause.
2. We further reserve the right to deny you access to any or all areas of the Website without prior notice or explanation to protect the interests of the Website and/or other users.
3. We reserve the right to restrict, deny, or modify access to the Website and its features for different users or to introduce new features without prior notice.
4. You will continue to be bound by these Terms of Use and agree that you are not entitled to terminate these Terms of Use until they expire.
Communication
By using this Website and providing us with your identity and contact information, you agree to receive calls, emails, or text messages from us or our representatives at any time.
If you notice any discrepancies regarding the Website or content-related information, please report them to [email protected], and we will take appropriate action following an investigation. The time taken to respond and resolve issues will depend on the length of the investigation.
You expressly agree that you may be contacted by us regarding the services you have used on the Website or related matters, and you agree to hold us harmless from any claims of harassment. All information disclosed by us will be governed by our Privacy Policy.
TERMS OF USE AND USER OBLIGATIONS
- Registration on our website is mandatory. Completion is confirmed only after your registration is validated via email or mobile phone.
- You may link your account to social media platforms like Facebook, Instagram, YouTube, and Twitter.
- Some aspects of the Service may be dependent upon third party service providers, such as a wireless carrier or social media platform. We do not control such third-party service providers, and we are not liable for their acts or omissions. In addition, such third-party service provider may have their own terms, policies and guidelines. You should become familiar with all such terms, policies or guidelines prior to using the Service through such third-party service provider.
- By using our website, you affirm that you are of legal age and have the authority to enter into binding agreements. If you are a minor, you may use the site with consent from a legal guardian.
- You agree to comply with these Terms of Use and all applicable laws, regulations, and rules.
- All payments for purchases on the website are processed through a third-party payment gateway. By using this service, you consent to their terms and conditions. Payment options include debit cards, credit cards, net banking, UPI, and other wallet options.
- We will take all reasonable care, in so far as it is in our power to do so. To keep the details of your order and payment secure, but in the absence of negligence on our part we connect to liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.
- All content on the website, including text, graphics, and trademarks, is protected by copyright and cannot be reused without our permission. You are responsible for the authenticity and integrity of the content you provide.
- We reserve the right to suspend or terminate accounts for any content deemed untrue, misleading, or offensive.
You agree to the following obligations:
i. Provide accurate and truthful information during registration and keep it updated.
ii. Maintain the confidentiality of your account password and notify us immediately of unauthorized use.
iii. Allow us to use your personal information for service personalization and marketing purposes.
iv. Refrain from using the website for illegal purposes or in ways that violate these Terms of Use.
v. Avoid accessing the website through unauthorized means, such as automated scripts or scraping tools.
vi. Report any offensive content on the website.
vii. Not engage in activities that disrupt the website or harm other users.
viii. Respect all intellectual property rights associated with the website and its content.
ix. Acknowledge that user-generated content is not our responsibility, and you will not hold us liable for its accuracy or legality.
x. Authorize us to disclose your information to law enforcement if necessary.
- These Terms of Use constitute the entire agreement between you and us regarding your use of the website.
- If any provision of these Terms of Service is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms of Service, and the remaining provisions shall continue in full force and effect.
- While we take reasonable measures to protect your data, 29 PLUS PERFUMES & COSMETICS TRADING LLC shall not be liable for any loss, corruption, or unauthorized access to data resulting from any cause, including but not limited to data breaches, hacking, or technical failures. It is your responsibility to ensure that you back up your data and take precautions to protect your devices and information.
- The content in this website, including product descriptions, promotional materials, and other related information’s, is for informational purposes only and does not constitute financial, legal, or professional advice. You should consult with qualified professionals before making any financial or legal decisions. 29 PLUS PERFUMES & COSMETICS TRADING LLC makes no representation or warranties regarding the accuracy, completeness, or suitability of the information for your specific solution.
- All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means, if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.
- Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the website. The conclusion of a contract between you and us will take place when we:
i. Your use of the website.
ii. Your breach of these Terms of Service.
iii. Any violation of applicable law, regulation, or third-party rights by you.
- You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or when you fall to collect the product from the delivery address which you specified.
- For any questions or concerns, please contact us at [email protected].
- We reserve the right to modify, suspend, or discontinue any part of the services or functionality of the website, temporarily or permanently, with or without notice. We shall not be liable for any modification, suspension, or discontinuation of the services.
- All intellectual property rights related to the website are owned by us or third parties. You are prohibited from using any of these rights without permission.
- All content, including but not limited to text, graphics, logos, images, product descriptions, and software, found on the website is a property for 29 PLUS PERFUMES & COSMETICS TRADING LLC and is protected by intellectual property laws. You may not use, copy, distribute, or reproduce any content without prior written consent from us, except for personal, non-commercial use. By using our website, you are granted a limited, non-transferable licence to access and use the content for personal use only.
9. Disclaimer of Warranties
- You use the website at your own risk. We do not guarantee uninterrupted access or that the content is free of errors or harmful components.
- We do not control, endorse, or take responsibility for any third-party products, services, or websites linked to or from this website. Any transactions you engage in with third-party providers, including payments, deliveries, and the use of products, are solely between you and the third-party provider. We shall not be liable for any loss or damage arising from such third-party interactions.
- All products and services provided through the website are offered ‘as is’ and ‘as available’, without any warranty of any kind, wither express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. 29 PLUS PERFUMES & COSMETICS TRADING LLC does not warrant that the website, its content, or any products or services will meet your requirements, be error-free, or operate without interruption.
10. Dispute Resolution
- These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms of Service, including those regarding their validity, interpretation, or enforcement, shall be resolved exclusively in the courts of Dubai, UAE.
- These Terms of Use constitute the entire agreement between you and us regarding your use of the website.
- If any provision of these Terms of Service is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms of Service, and the remaining provisions shall continue in full force and effect.
- While we take reasonable measures to protect your data, 29 PLUS PERFUMES & COSMETICS TRADING LLC shall not be liable for any loss, corruption, or unauthorized access to data resulting from any cause, including but not limited to data breaches, hacking, or technical failures. It is your responsibility to ensure that you back up your data and take precautions to protect your devices and information.
- The content in this website, including product descriptions, promotional materials, and other related information’s, is for informational purposes only and does not constitute financial, legal, or professional advice. You should consult with qualified professionals before making any financial or legal decisions. 29 PLUS PERFUMES & COSMETICS TRADING LLC makes no representation or warranties regarding the accuracy, completeness, or suitability of the information for your specific solution.
- All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means, if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.
- Any order5s placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the website. The conclusion of a contract between you and us will take place when we:
- You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or when you fall to collect the product from the delivery address which you specified.
- For any questions or concerns, please contact us at [email protected].
i. Debit your credit, debit card or,
ii. Dispatch the goods to you or commence the services, whichever is the later.
